Privacy Policy

Shoreham Port wants to keep you informed and provide the services and information you need, whilst remaining committed to protecting and respecting your privacy and data.

Any information collected about you is used in accordance with the General Data Protection Regulations (GDPR) 2016 and the Data Protection Act 2018.

This Privacy Policy sets out how we collect and manage your data, so please take time to read it.

How do we collect information?

To ensure data is accurate we prefer to collect the information we need directly from you. We will usually do this:

  • If you visit our website.
  • If you complete an online form.
  • When you contact us for any reason via email or telephone.
  • When you start to do business/trade with the Port.
  • If you provide us with your business card.
  • If you enter a competition.
  • When you apply for job opportunities on our website.
  • If you visit our premises.

What information do we collect?

The information we collect may vary based on what services and information we provide to you.  Typically we need:

  • Your name, job title, email, address and contact number so we know who you are and what services you require from us.
  • For enquiries we may require your contact details (telephone number and/or email address) in order to respond to your enquiry.
  • We may gather information when you visit our website, such as which pages you visit or how long you spend reading a particular page.
  • We collect personal information on job application forms such as your name, address, work history, qualifications and references; along with any other information which you choose to supply us with on your CV.
  • We adhere to all of the principles of the GDPR including data minimisation.
  • In order to keep everyone safe we use CCTV which will monitor your activities and movements in certain clearly marked areas.

We keep a record of the events you attended and emails we send you, and may even track whether you receive or open them so we can make sure we are sending you the most relevant information.

You may refuse to provide us with some or all of your personal information however this might restrict how we interact with you.

The data and information held within a job application or CV will be used to make a job offer to the applicant.

How do we use your information?

We use your data to:

  • Provide you with the services you want, such as a copy of our newsletter PORTlife, our annual report and other publications such as tide timetables.
  • Keep you informed with news about the Port.
  • Tell you about changes in our services or new services we feel would be beneficial to you.
  • Invite you to community events.
  • Invite you to business events.
  • Look after your relationship with us, including:
  • Seeking your views on any service we provide.
  • Dealing with any problems, enquiries, or complaints you may have.
  • Resolving queries on invoicing or payment.
  • Keeping our records accurate and up to date.
  • Complying with any legal or contractual obligations we may have.
  • Measuring the effectiveness of the website.
  • Enabling you to apply online for jobs and keep you informed on the progress of any job application you have made.
  • We may capture your images on CCTV.
  • All telephone calls into Harbour Radio are recorded.
  • Unless required by law data will be held for 12 months or 6 months for job applications.

Third parties

We will also pass your data on when required to do so by law. We will never sell your data or share data for reasons other than as stated unless authorised to do so by you. 

Our IT and web-hosting suppliers have access to data held to that to the extent needed to provide our website and IT systems. They are governed by contracts and will adhere to this policy.

Data held will not be transferred abroad.

We do not us any automated data processing.

IP addresses and cookies

We use ‘analytical’ cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the website when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

These also collect some basic information about the device including the operating system, web browsers. We use this to ensure that website is suitable for all devices that view it for example ensure that the site mobile friendly if we find there are many mobile users.

Giving you control

You can opt out of receiving information from us at any time by emailing info@shoreham-port.co.uk.

Securing your data

We take reasonable technical precautions to prevent the loss, misuse or alteration of your personal information. We hold your data on secure servers. 

Our policies and processes ensure your information is only available to our employees who need to see it to do their job, and those employees are highly trained for this responsibility.

Robust policies and procedures are also established to any other person or Company who we may need to give your information to.

Your rights

You have the following rights related to your personal data:

  • The right to request a copy of personal information held about you.
  • The right to request that inaccuracies be corrected.
  • The right to request us to stop processing your personal data.
  • The right to lodge a complaint with the Information Commissioner’s Office.
  • The right to withdraw consent.
  • The right to delete the data we hold on you.
  • The right to restrict processing.
  • The right to request transfer of your data to another controller.
  • The right not to be subject to automated decisions.

We must also notify you if;

  • We suffer a data breach and your data is affected in a way that it poses a risk to your rights and freedoms.
  • We carry out your request to correct/update, erase or not use your data.
  • To exercise your right to access your data, please contact us as per the details held within the Contact Us section.

Changes to our Privacy Policy

The Privacy Policy will be updated from time to time to reflect changes in law, regulation or guidance from the Information Commissioner’s Office. If any changes are made to the way we treat your information then we will make this clear on our website.

Contact us

Any questions, queries or comments with regards to this policy or how we handle your personal data are welcomed, even if you wish to be removed from any communications. Please contact us as follows:

Email – Dataprotection@shoreham-port.co.uk
Call – 01273 598100
Write – Data Protection, Shoreham Port, Nautilus House, 90-100 Albion Street, Southwick, BN42 4ED.